Offer Information
Minimum 3 night stays are mandatory to benefit from the
specified rate category. Rates are per room, per night, based on
single/double occupancy and availability. Taxes and service charge
are included in all rates. Early booking rate is restrictive, once
reservation is made, no alterations will be able to be made. Early
booking promotion entitles reservations to 2 discount percentiles
on the Best Available Rates, as follows: 120 days in advance - 15%
discount; 60 days in advance - 10% discount. All mentioned
discounts are reflected on published rates. Reservations made
within less than 60 days prior to arrival date will not benefit
from any discount; booking will be quoted at the Best Rest
Available rate currently applicable during time of reservation.
Food & Beverage
Information and Discounts
Daily buffet breakfast served at the Primavera
Restaurant, per person, is included in room rate. Half board meal
plan (daily dinner) may be pre-booked at a special rate; this rate
is only valid for online pre-bookings and will no longer be valid
once guest has checked-in. Beverages are not included in the half
board meal plan, or any other menu that may be published; unless
this is specifically specified. Early Booking offer entitles guests
to a 10% discount on their food & beverage consumption bill,
discount will not be cumulative with any offer made locally at the
Hotel and will be validated during time of check-out. The food
& beverage discount will not be applied to the special online
Half board rate.
Golf Information - Exclusive
for Golfers
Free rounds of golf are only valid for golfers. Free rounds of
golf are valid as follows: stays of 7 nights or more = 4 free
rounds of golf | stays of 5-6 nights = 3 free rounds of golf |
stays of 3-4 nights = 2 free rounds of golf.
Rounds are per person and per stay; non transferable or refundable
and are subject to course availability. Free rounds of golf are
only valid if pre-booked (please tick optional box at time of
reservation). Rounds of golf are valid for San Lorenzo Golf Course.
Presentation of a Handicap certificate is mandatory to validate
guests to play on San Lorenzo Golf Course (Men/28 -
Ladies/36).
Complimentary rounds of golf contemplated in the early booking
offer are not applicable to children (when sharing room with
parents, free of charge). Resident green fee rate will have to be
requested and applied to children wishing to play golf.
Spa Information - Exclusive
for Non Golfers
Vale do Lobo Royal Spa is located approximately 500 m from the
Hotel. Access to the Vale do Lobo Royal Spa is applicable only to
non golfers, and option must be chosen during online booking
process, to validate choice. Day passes include: - access to the
fitness centre; Turkish bath, hammam, saunas, pool and Jacuzzi
area; use of relaxation area with complimentary team fruit and
water; bathrobe, towels, slippers and use of a locker in the spa
changing rooms. Use of a swimsuit for ladies and trunks for men and
swimming cap is compulsory. Swimming caps can be requested from the
Spa Reception. Clients are kindly requested to use the poolside
shower before entering the pool. No alcoholic beverages or smoking
are permitted. Any additional treatments and or massages are not
included and will be charged.
Payments
Reservations must be guaranteed by a major credit or debit card or
by payment of a deposit. For guests reserving online and not
providing payment details, the Hotel reserves the right to consider
the booking - Not Confirmed - and may release the room for sale.
Full pre-payment will be requested by the Hotel and written notice
shall be given to the guest by the Reservations Department. At
least 3 working days are required to process credit and debit card
payments. Settlement of the bill in full, less any advance payments
must be made prior to departure from the Hotel. Upon arrival the
Hotel reserves the right to request preauthorization of the guest's
credit or debit card, or where payment is to be by cash, request
the guest to place cash up to the total amount of the booking. All
major credit and debit cards are accepted. Credit facilities are
not offered to private individuals. All sums are due for payment on
presentation of the invoice.
Cancellations, amendments,
Non-Arrivals and Early Departures
In the event of a cancellation, non-arrival and/or early departure
the full reservation will be charge, to the credit card supplied
during the time of booking. Normal terms of payment apply to all
cancellation charges. For this purpose the Hotel reserves the right
to off-set the amount payable for such cancellation against the
guest's credit card, without prior notice or approval of the guest,
where applicable. However, written notice of this charge will be
sent to the guest.
Child Policy
Child policy is only valid for children from 0 to 12
years of age. 100% Discount on room rate for children is only valid
when sharing room with parents. Maximum number of children/infants
sharing room with parents permitted: only 1 child can be
accommodated in Single and/or Twin rooms; 2 children may be
accommodated in Suites. Free entrance for the Kangaroo Club is only
valid for children from 3 to 12 years of age. Children from 6
months of age to 2 years, daily entrance fee of € 65 will
apply (rate includes lunch and afternoon snack, water, fruit juice,
diapers, rash lotion and wet wipes).
General Policy
Rooms are held until 4 (four) hours after the hotel
check-in time (14:00 p.m.) of the day of arrival. A limited
number of rooms may be available at these rates and additional
restrictions and blackout dates may apply, this program can not be
combined with any additional discount or promotion. No
credits/refund will be granted irrespective of whether or not the
full package/stay is consumed. Offer not applicable to groups (more
than 10 rooms). Not responsible for omissions or typographical
errors. Void where prohibited by law.
Full Terms & Conditions
of this package can be consulted during the online reservation
process.
© JJW HOTELS & RESORTS 2013