Travel Agents, Post Reservation Enquiries

Follow up Hotel Reservations at Dona Filipa Hotel

Reservations to Dona Filipa Hotel and all other JJW Hotels & Resorts (secured via this website, by phone, fax or GDS) will be integrated into the relevant hotel's systems.

Information relating to reservations can be retrieved via JJW Hotels & Resorts online booking system through this Dona Filipa Hotel website (or all other JJW Hotels & Resorts websites) or the GDS system used in the initial reservation.

Alternatively please contact the hotel with which the reservation was made directly, with the following information:

• guest name
• hotel name
• date of arrival
• rate
• IATA code
• confirmation number
• booking channel (GDS, web, email, fax or telephone)

Please note

In some cases there may be a short lag before the reservation is integrated into Hotel Property Management System (PMS). In this instance we suggest that you note the following information prior to contacting a hotel directly:

Any reservation made either via this website, one of the GDS systems might not be accessible to the hotel instantly. In this instance, please appreciate a delay of a few hours before the hotel receives the reservation you have made.